All courses › Forums › Emails: polite language › Polite Language Writings › Reply To: Polite Language Writings
-
Hi Mery, Tone and register are spot on. Excellent work!
Two points to note:
1. You need a phrasal verb here (take on) and I’d use the present perfect tense instead of the past simple to show that the implications are still present. > I am aware that you have a very busy schedule, especially since Kevin left the company and you have taken on additional responsibilities
2. I’d replace One more time, with> Once more, or Once again, thank you for your patience and understanding.